:root {
  color-scheme: light;
  --bg: #f7f8f5;
  --text: #1d2420;
  --muted: #5d6a62;
  --line: #cfd8d1;
  --panel: #ffffff;
  --accent: #0f7b6c;
  --accent-strong: #0a5a50;
  --warning: #9a3412;
  --soft: #e8f1ec;
  --danger-soft: #fce7e0;
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  min-height: 100vh;
  background: var(--bg);
  color: var(--text);
  letter-spacing: 0;
}

button,
input,
select,
textarea {
  font: inherit;
  letter-spacing: 0;
}

.topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  padding: 24px 32px;
  border-bottom: 1px solid var(--line);
  background: #ffffff;
}

h1,
h2,
p {
  margin: 0;
}

h1 {
  font-size: 32px;
  line-height: 1.1;
}

h2 {
  font-size: 22px;
  line-height: 1.2;
}

.eyebrow {
  margin-bottom: 6px;
  color: var(--muted);
  font-size: 13px;
  font-weight: 700;
  text-transform: uppercase;
}

.status-pill {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px 12px;
  background: var(--soft);
  color: var(--accent-strong);
  font-weight: 700;
  max-width: 320px;
}

.layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 340px;
  gap: 24px;
  max-width: 1220px;
  margin: 0 auto;
  padding: 24px;
}

.control-surface,
.side-panel,
.history-panel,
.job-card {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--panel);
}

.control-surface,
.history-panel {
  padding: 24px;
}

.side-panel {
  align-self: start;
  padding: 22px;
}

.section-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  margin-bottom: 24px;
}

.desk-photo {
  width: 132px;
  height: 88px;
  border-radius: 8px;
  object-fit: cover;
  border: 1px solid var(--line);
}

.appointment-form {
  display: grid;
  gap: 18px;
}

.form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px;
}

label {
  display: grid;
  gap: 7px;
  color: var(--text);
  font-weight: 700;
}

input,
select,
textarea {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px;
  background: #ffffff;
  color: var(--text);
}

textarea {
  resize: vertical;
  min-height: 88px;
}

input:focus,
select:focus,
textarea:focus {
  outline: 3px solid #b8e6dc;
  border-color: var(--accent);
}

.check-row {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  font-weight: 600;
}

.check-row input {
  width: 18px;
  height: 18px;
  margin-top: 2px;
  flex: 0 0 auto;
}

.form-actions {
  display: flex;
  align-items: center;
  gap: 16px;
  flex-wrap: wrap;
}

button {
  border: 0;
  border-radius: 8px;
  padding: 12px 16px;
  background: var(--accent);
  color: #ffffff;
  font-weight: 800;
  cursor: pointer;
}

button:hover,
button:focus-visible {
  background: var(--accent-strong);
}

button:disabled {
  opacity: 0.6;
  cursor: wait;
}

button.secondary {
  border: 1px solid var(--line);
  background: #ffffff;
  color: var(--accent-strong);
}

button.secondary:hover,
button.secondary:focus-visible {
  background: var(--soft);
}

#formMessage {
  min-height: 24px;
  color: var(--muted);
  font-weight: 700;
}

.side-panel ul {
  display: grid;
  gap: 12px;
  margin: 16px 0 0;
  padding-left: 20px;
  color: var(--muted);
}

.history-panel {
  grid-column: 1 / -1;
}

.job-list {
  display: grid;
  gap: 14px;
}

.job-card {
  display: grid;
  gap: 12px;
  padding: 16px;
}

.job-card header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
}

.job-title {
  display: grid;
  gap: 4px;
}

.job-meta {
  color: var(--muted);
}

.badge {
  border-radius: 8px;
  padding: 6px 9px;
  background: var(--soft);
  color: var(--accent-strong);
  font-weight: 800;
  white-space: nowrap;
}

.badge.failed,
.badge.needs-human {
  background: var(--danger-soft);
  color: var(--warning);
}

.transcript {
  border-top: 1px solid var(--line);
  padding-top: 12px;
  color: var(--muted);
}

.transcript p + p {
  margin-top: 8px;
}

.recording {
  display: grid;
  gap: 8px;
  border-top: 1px solid var(--line);
  padding-top: 12px;
}

.recording audio {
  width: min(100%, 420px);
  height: 40px;
}

@media (max-width: 900px) {
  .topbar,
  .section-heading,
  .form-actions,
  .job-card header {
    align-items: flex-start;
    flex-direction: column;
  }

  .layout,
  .form-grid {
    grid-template-columns: 1fr;
  }

  .topbar,
  .layout {
    padding: 18px;
  }

  .control-surface,
  .history-panel {
    padding: 18px;
  }

  .desk-photo {
    width: 100%;
    height: 140px;
  }
}